Privacy Policy
Model Hobbies regards customer privacy as an important part of our relationship with our customers. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.
Bounded by the Australian Privacy Act (1988), this document sets out our policy in relations to protecting personal information.
Collection and Use of information collected
Model Hobbies holds personal information that you provide us through our website, by e-mail or over the phone. This includes information you provide us when you use, register and make purchases on our website or sign up to our subscription mailing list.
Model Hobbies may use your personal information for the following:
- conduct our business - delivery of products and/or services to you;
- process your orders and responding to your enquiries;
- process returns;
- notify you about any announcements and updates, updated terms, conditions and policies, purchase confirmation, security alerts, invoices, administrative messages;
- notify you of online updates to your cart or account;
- notify you of store promotions, subscription news, new product updates
- for our internal administration, research, planning, marketing and product development
Use of third parties
Model Hobbies value customer privacy and will not share information with organisations other than third parties who provide essential services to Model Hobbies. Certain details as your name, address and contact details will be provided to relevant organisations which are involved in:
- providing, delivering, managing or administering your product or service;
- The payments systems including financial institutions, merchants and payment organisations.
What direct marketing or e-mails you will receive?
Model Hobbies will only record your e-mail address if you provide it to us. If you receive marketing offers or joined our mailing subscription list, we will send commercial electronic messages with the customer’s consent to receive it. If you do not wish to receive any communication or updates, please contact us.
Security and Storage of Collected Personal Information
The security of your personal information is important to us. We are committed to ensuring this security through suitable physical, electronic and managerial procedures in order to safeguard all personal information we collect online. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using Secure Sockets Layer (SSL) technology. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Security
Model Hobbies is committed to ensuring your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. Please be mindful that if you are online on our website and click on a link or banner that takes you outside of Model Hobbies, we are not held accountable for that third party’s website and your exposure to it.
Accessing or updating your information
We advise that if any circumstances your personal detail have changed; to immediately amend and update your information as soon as possible.
Changes of the privacy policy
Model Hobbies reserve the right to make changes to this Privacy Policy from time to time. Any changes to the Privacy Policy will be published on our website (www.modelhobbies.com.au).
Legal Disclosure of your Personal Information
Model Hobbies reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website